Laboratory Quality Systems – an introduction to ISO 17025:2017 and other quality standards based on ISO 17025

The need for laboratories to demonstrate competence through adoption of quality systems and recognised accreditation/certification is widely established within the food/drink industry as a means of strengthening due diligence regimes and meeting clients requirements. It not only satisfies client requirements for an assurance of the validity of test results but also supports other quality management systems (e.g. BRC Global Foods Safety Standard requirements for testing). Campden BRI’s extensive experience in operating, auditing and advising on laboratory quality systems will help delegates to develop their system and work towards recognised accreditation, e.g. UKAS, CLAS and other schemes based on ISO/IEC 17025:2017. It can also help accredited/complaint laboratories review/improve their existing quality systems and can help to develop/expand the knowledge of laboratory staff to assist with successor planning.

Delegates will be introduced to the various elements of the required laboratory quality system and will receive guidance on the interpretation of these in relation to microbiological, and analytical testing activities.  The course provides practical instruction on how to implement, document and record appropriate systems to enable them to prepare for laboratory accreditation/laboratory certification.

This course is suitable for Laboratory Managers/Supervisors responsible for developing and implementing a quality system within their laboratory.  It is also suitable for helping laboratories that already hold ISO 17025 accreditation/CLAS compliance develop and expand the knowledge of laboratory staff to strengthen operations and assist with successor planning.

Tutors are experienced laboratory assessors with extensive knowledge of food and drink testing activities.

• Benefits of laboratory quality systems
• Overview of the requirements in ISO 17025:2017/CLAS Standard Issue 4
• Management system and document control
• Organisation/management, resource, communication, change management, impartiality, confidentiality
• Personnel, competence criteria training and assessment of competence
• Facility, environmental control and hygiene
• Confirmation of work/client requirements
• Sample receipt, traceability, protection, storage, handling, disposal/return
• Test methods, section, suitability, validation/verification, documentation, measurement uncertainty
• Assuring validity of results, EQA, IQA criteria to appraise results, trends, bias
• Equipment control, service, calibration, monitoring, appraising results
• Reference materials, suitability, traceability, correction factors, measurement uncertainty
• Reporting results, content, amendment, conformity statements, opinions/ interpretations
• Technical Records, LIMS/computerised data processing systems
• Externally provided products/services (including subcontraction), evaluation, performance monitoring, verification of services/materials
• Non-conforming work, impact appraisal corrective action/preventive action
• Risks, opportunities and improvement monitoring
• Internal audits, scheduling, auditor selection, reporting and trending
• Management review, agenda and information to collate/present
• Complaints, handling, resolution, impact appraisal, trending