Root cause analysis, live online tutor-led training course

This online highly interactive course covers the background and definitions of Root Cause Analysis (RCA).   Issue 9 of the BRC Global Standard for Food Safety identifies the significance and importance of RCA and the requirements of the standards and legislation are explored.

Key clauses of this updated standard require effective root cause analysis to be documented and carried out.  Root cause analysis focuses on uncovering the true causes of problems rather than the symptoms.

Team selection and attributes of the RCA team will then enable attendees to better manage and understand their own organisations RCA system. The implementation of effective techniques as part of an organisation’s continual improvement loop and corrective actions are also highlighted.

This course would benefit an individual or group members from an organisation, right across the entire range of roles from Technical to Engineering, Manufacturing, Operations, Administration functions, Logistics and Management. 

This live, interactive online course will be delivered over the duration of one day (0900 - 1630 hours), participants will be sent log in details for a Microsoft Teams session. 

Learning Outcomes 

• Define and explain the principles and importance of RCA, particularly in the context of the BRC Global Standard for Food Safety and relevant legislation. 
• Use various RCA tools and methodologies such as brainstorming, Ishikawa (Fishbone) Diagrams, Bowtie Analysis, Mind Maps, and the 5 Whys to systematically identify and address the root cause of problems within their organization. 
• Lead and participate in thorough investigations to accurately define and understand problems, ensuring that all relevant factors and underlying issues are considered. 
• Develop and document effective corrective actions based of RCA findings, and understand how to integrate these actions into the organization's continual improvement processes. 
• Select and work effectively within RCA teams, understanding the key attributes of successful teams and role of human factors in influencing RCA outcomes.