Enquiries and member service accounts

As members of Campden BRI we want you to be able to access the information you need quickly and easily.

Short enquiries with any of our experts (ones that are dealt with in about 20 minutes), are non–chargeable and part of your membership benefits. These are unlimited.

If you don´t know who to contact, our support team can help: support@campdenbri.co.uk or +44(0)1386 842291

Longer enquiries (more than 20 minutes) are chargeable at the expert's hourly rate and for your convenience can be charged to your MSA (Member Service Account). No charges are incurred without your agreement.

20% of your membership fee is placed into your MSA each time you renew, for you to use during that membership year. You can use this allowance to pay for longer enquiries or it can be used against other services such as training courses, testing, project work or Campden BRI publications. You are in control.

Using your MSA cuts down on administration, and you can top–up the account at any time. Any top–up balance is carried forward into your next membership year.

For more information or to check your current MSA balance contact:

Angie Deaves
+44 (0)1386 842061
angie.deaves@campdenbri.co.uk